Forthright is an innovator in the design, automation and management of processing solutions for complex regulatory and legal dispute resolution programs.  Our ability to translate complex regulations into program rules, build workflow systems accordingly, and effectively process high volumes of transactions drive proven results for our clients.

Position Description

Forthright is currently accepting applications for NJ Case Coordinators. In this role, you will manage arbitration cases under the New Jersey No-Fault system, ensuring compliance with established rules and procedures. This position requires exceptional organizational skills, a solid understanding of the NJ No-Fault Rules, and the ability to work closely with a team and Dispute Resolution Professionals (DRPs).

General Duties and Responsibilities

• Manage the end-to-end process of arbitration cases in accordance with NJ No-Fault Rules.
• Collaborate with a team to ensure proper case management procedures are consistently followed.
• Provide administrative and procedural support to Dispute Resolution Professionals (DRPs).
• Maintain accurate case documentation and ensure all case-related deadlines are met.
• Communicate effectively with stakeholders to address inquiries and provide case updates.
• Identify and escalate any issues or deviations from standard processes to the appropriate parties.

Qualifications

• Thorough knowledge of the NJ No-Fault Rules (or demonstrated ability to quickly learn and apply them).
• Strong organizational and time management skills with the ability to handle multiple cases simultaneously.
• Excellent verbal and written communication skills.
• Team-oriented mindset with the ability to work collaboratively in a fast-paced environment.
• Proficiency in case management software and Microsoft Office Suite is a plus.

Why Forthright?  Because you'll work with a team of experienced professionals, dedicated to providing service excellence to all parties involved in the dispute resolutions process.  The work you do matters - our employees make the difference!  We work for everyone's success, including yours.  And, we provide career opportunities with learning and growth, plus challenging work for talented, enthusiastic individuals. 


Forthright is a Veteran Friendly Employer.